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What you should pay attention to when selecting IT outsourcing provider. Practical tips

Using outsourcing providers is the best way to save your time, money and resources and to focus on your core business activities. Finding a reliable, efficient and what is more important cheap outsourcing provider is vital and might be very difficult task.

To find the best outsourcing provider, you have to research as many companies as you can. So what should you pay attention to when selecting the right outsourcing provider?

The first thing you should pay attention to is the size of company. Make sure your potential partner is the right size for your organization. While larger providers are well-known and provide excellent service, you will probably need a larger outsourced budget and may enter the long-term contracts with little flexibility. But choosing small vendors does not necessarily mean that you choosing bad services. It is worth approaching small-sized companies too, especially if you are looking for small scale projects to be outsourced. This may mean that it will be a cheaper option. Most business owners are looking to cut costs through outsourcing their IT works. That is why you should thoroughly analyze the price and properly understand what you will get for what you pay.

Another important factor is the company expertise and experience. Company that has a big experience went through many possible problems and learned how to manage them. Having the years of experience, company can increase the quality of the works to some extent. You may request the potential partners for references. Usually outsourcing companies are open to giving out the references and you can get additional information before entering into a partnership. Ask for the samples of the work they have done and make sure that quality and details meet your needs.

In terms of communication, this is also an important thing in using outsourcing providers. You need to agree the communication process, whether it is daily, weekly or monthly communication, before you sign any contracts or agreements.

No matter how you find outsourcing companies on Internet or by recommendation of your partners or colleagues, you need to do a lot of work to select the one that will completely meet your requirements. Once you have a list of companies, you need check out all the information thoroughly, conduct interviews and face-to-face meetings to be sure that provider really has all the skills and experience to meet your business needs.

If you are interested in finding outsourcing partner in Ukraine and would like to minimize your efforts in selecting the right company, you might take the following steps:

  • Check out the information about IT outsourcing market in Ukraine. Look at the outsourcing country profile –
  • Learn about the latest development trends in the outsourcing services market and latest news from Ukrainian outsourcing providers –
  • Check out the list of IT outsourcing companies in Ukraine and services they provide in the catalogue of outsourcing providers –
  • Refer to Ukrainian Hi-Tech Initiative, leading association in software development and outsourcing industry. Ukrainian Hi-Tech Initiative will provide you with consultations on the outsourcing market in Ukraine, will help you to organize the selection process and will recommend outsourcing companies that match your requirements the most for free: or email at